Refund & Return Policy

SWAT Optics (Wizhunt Inc., Lewisville, Texas) sells two kinds of products, and they carry different return terms. Please read the section that applies to your order.

SWAT Optics products — 30-day returns

This section covers products designed and sold under the SWAT Optics brand, including the HSS DMR 5.56 MOD M and HSS DMR .308 MOD M 1-10x FFP LPVO.

You may return a SWAT Optics product within 30 days of delivery for a full refund. To qualify, the item must be:

•             Returned unmounted, with no ring marks, tool marks, or scuffs on the scope body or mount

•             In its original packaging with all included accessories (mount, kill flash, flip caps, throw lever, lens cloth, battery)

•             Accompanied by your order number

You may mount and test the optic before deciding. Mounting alone does not void the return, but any marks left on the optic or mount do.

Cost: There is no restocking fee. You pay return shipping. We recommend a tracked, insured service; we cannot refund items that do not reach us.

If the error was ours — wrong item shipped, item damaged in transit, or defective on arrival — contact us within 30 days and we will cover return shipping and issue a full refund or a replacement, your choice.

Refund timing: Refunds are issued to the original payment method within 5 business days of the return passing inspection. Your bank or card issuer may take additional time to post it.

After 30 days, your SWAT Optics product is covered by our No-Fault Lifetime Warranty — your fault or ours, we fix it or replace it. Any cause, no time limit, fully transferable, no registration or receipt required. Exclusions: loss, theft, deliberate damage, and cosmetic wear that does not affect performance. Warranty claims are not returns and do not qualify for a refund.

Other brands — all sales final

This section covers every product we sell that is not a SWAT Optics brand item, including Holosun, Primary Arms, Sig Sauer, AGM, Aero Precision, Trijicon, and all other third-party manufacturers.

Sales of other-brand products are final. We do not accept returns or exchanges on these items for change of mind, fit, or preference.

If the error was ours — we shipped the wrong item, the item arrived damaged, or it was defective on arrival — contact us within 7 days of delivery. In these cases, we reserve the right to grant a full refund upon return of the item. We will cover return shipping when the error is confirmed to be ours.

Defects after delivery on other-brand products are handled under the manufacturer’s own warranty. We are glad to point you to the right contact.

How to start a return

1.          Email scott@swatoptics.com with your order number, the item, and the reason for return. For damage or defects, include photos.

2.          We will reply with a return authorization and the return address. Do not ship an item back without authorization.

3.          Pack the item securely in its original packaging and ship it with tracking.

4.          We inspect returns within 3 business days of receipt and confirm the outcome by email.

Cancellations

Orders can be cancelled for a full refund any time before they ship. Once an order has shipped, the return terms above apply.

Backorders

Backordered items can be cancelled for a full refund at any time before they ship. The estimated ship window shown at purchase is an estimate, not a guarantee.

Questions about this policy: scott@swatoptics.com. Wizhunt Inc., Lewisville, Texas.

Questions

Email: scott@swatoptics.com
Phone: 325-895-1656, 9 AM–9 PM CST

Returns address (only after approval):
Wizhunt Inc. / SWAT Optics
1079 W Round Grove Rd, Suite 300-250
Lewisville, TX 75067